Pastoral Care

At Bell Farm Primary we want everyone involved with our school to feel well supported.

Pastoral Care


Meet the Pastoral Team

Ms L Greenshields – Inclusion Assistant Head
Mrs E Keningale – Pastoral Support Officer & ELSA
Mrs K Bailey – Attendance and Admission Officer
Ms J Smith – ELSA KS2
Mrs A Hanafin – ELSA KS1
Mrs J Delafond – ELSA

At Bell Farm Primary we want everyone involved with our school to feel well supported. We believe that good pastoral support focuses on nurturing the individual needs of each child. We aim to build trusting and empathic relationships with all our pupils and their families.

Our Inclusion Team is made up of a selection of dedicated professionals. This includes our Headteacher, SENCo, full-time Pastoral Lead, Office Staff and Teaching Assistants. Together our team works with students so they can lead fulfilling and balanced lives at school and beyond.

All our staff model to students how to look after themselves and others; encouraging them to seek help, support or advice whenever they need it.

  • Pastoral care underpins personal development and we know from experience that with outstanding pastoral care, students feel they belong and their self-esteem is able to flourish because they feel valued and cared for.

    Supporting the pastoral needs of pupils sometimes involves working with external agencies. In these situations we ensure that a confidential, professional, non-judgemental and sensitive service is provided.

    Bell Farm Primary School understands the importance of enabling the voice of the child to be heard to promote safeguarding and well-being.

    Examples of the Pastoral Care Team’s work include:

    • Lunchtime sessions with the Pastoral Care Team
    • A dedicated ‘Worry box’ in each classroom which is monitored by the class teacher
    • A team of trained ELSA’s, supervised by an Educational Psychologists
    • School Council. Pupils are elected by their peers. Children are fully aware of the role of the elected school councillors and are encouraged to regularly bring their views and ideas to their Class Representatives
    • Peer Mediators listen to children and facilitate activities within the playground in response to what children have asked for. Year 6 Peer Mediators are trained as talking buddies. Talking buddies support children who feel that they want to talk to someone about their playground related problems and concerns
    • Children who have been identified as vulnerable are given a pastoral 1:1 adult. This ensures that the social and emotional needs of vulnerable children are being addressed consistently

    For Pupils:

    • An active Pastoral Team which children can be referred to or self-refer
    • Robust Inclusion Team – Assistant Head, SENCo & Pastoral Support Officer as well as trained ELSA’s
    • Displays around the school promoting wellbeing and providing opportunities to talk
    • Assemblies on Health and Wellbeing
    • Circle Time sessions in class
    • Philosophy for Children throughout the curriculum
    • Strong partnership with parents

    For Staff:

    • Safeguarding awareness developed through PSHE
    • Regular staff meetings to discuss welfare of specific pupils
    • School Online Safety Team (Staff)
    • Weekly Pastoral team meetings
    • Weekly Safeguarding meeting

    For Parents:

    • Full time Pastoral Support Officer.  Onsite daily to help with any concerns a parent may have
    • Headteacher has an open-door policy for parents
    • SENCo

    If you require any further information about our Pastoral Care Team please contact Emma Keningale, our Pastoral Lead on 01932 224009 or

Mind Matters IAPT Talking Therapies Surrey Leaflet

24/7 mental health crisis line for children, young people, and families

A new 24/7 mental health crisis line for children, young people and their families and carers in Surrey has launched.

The freephone number – 0800 9154644 – is available for children and young people up to the age of 18, including those with Special Educational Needs and Disability

The new crisis line provides emotional wellbeing support, advice, and signposting to a range of community services for children, young people and their families and carers who are in a mental health crisis. The number is available to those who are already receiving mental health services, and also for those who are not. No referral is needed.

The crisis line is staffed by a team of experienced, trained call handlers and mental health nurses.
A key aim of the crisis line is to help support young people, carers and families within their own homes and in the community and, whenever possible, help avoid the need for children and young people to go to hospital in a crisis.

Get help in a mental health crisis: Surrey and Borders Partnership NHS Foundation Trust (

Click Here: 

Click Here: Supporting Parents – Specialist Teachers for Inclusion Practice

Home Start:

Family Voice Surrey:

Young Minds:



Parenting Advice from Child Mental Health Experts: